How Industry 4.0 Can Be Implemented In An Affordable Way

In the world of manufacturing, Industry 4.0 is bringing exciting changes to how companies operate. When implemented correctly, the initiatives that go along with Industry 4.0 have the potential to make manufacturing safer, more cost-efficient and more effective. The combination of traditional manufacturing with the modern Internet of Things and a holistic approach is a big move forward for companies.

Read More

5 Things to Consider Before You Install an Automated Warehouse System | Radwell International

Automated warehouse systems are a great way to streamline the functions of a warehouse to improve efficiency, flexibility, reliability and turnaround time. These systems dramatically improve a range of aspects of warehousing and the distribution of goods, as, in an automated warehouse, processes such as retrieval, storage, and movement of goods are carried out automatically. This means that the staff in the warehouse do not need to undertake monotonous and strenuous tasks, and error-rates are low.

Read More

Radwell's Charity of the Year - Mind

1 in 4 people in the UK will experience a mental health problem in any given year. Every two hours, someone in England and Wales takes their own life. This can’t go on. Early intervention is vital and MIND want to help more people early on, before they hit rock bottom. 

Read More

Robotics and Al in the Manufacturing Environment

Smart Manufacturing: The Autonomous Future of Industry

Read More

Radwell's Power to Repair

Your Industrial Automation and Electronic Control Repairs are in Safe Hands with Radwell's experienced technicians.

Read More

Automation Programming Advances Enhance Communication, Programming Capabilities

Automation software and hardware advances reduce programming tasks and provide more built-in configurability, scalability, background communication among software components, simulation/digital twin capability, and usability. 

Read More

Three Technologies Redefining Services in Manufacturing

Manufacturing is in transition. Given the current geopolitical events surrounding the UK economy – it’s an uncertain time, not least within the UK manufacturing sector which is under immense pressure, having recently fallen in the global ranks when it comes to total output.

Beyond the need to adapt to the changing economic climate, there is also a growing demand to keep pace with the fourth industrial revolution (4IR) which is transforming the sector, as well as adapting to ever changing customer demands. Within this changing landscape, manufacturers are up against it to meet and exceed these expectations.

To succeed, manufacturers are increasingly focused on enabling their service teams to drive increased productivity and capabilities to deliver a differentiated customer experience. Our research found that manufacturing firms are pulling on the three technological areas of Mobile, Artificial Intelligence (AI) and Internet of Things (IoT) to maximise their service offering:

Mobile: the manufacturing ‘app economy’

The app economy has been talked about since applications were initially launched in 2008. Now the industry is worth upwards of £8.8bn in the UK. While the concept is by no means new, it has become an integral part of our day-to-day lives, both working and social. Hence why manufacturers must ensure they have adapted their business cultures to embrace a mobile-first approach that industries such as retail and entertainment have adopted for several years now.

This shift underpins a change in the times. Mobile apps in the workplace are no longer a luxury, they are a necessity. Employees need access to comprehensive data, that is up-to-date and easily visible. It is essential that service teams have access to high quality mobile customer service apps that provide the insight they need, in real-time. The use of applications ultimately makes it easier and quicker for technicians to retrieve their work schedules, log activity or product information in real time, which can make a big difference to the quality of service offered. Today, it’s not acceptable for a technician to turn up on site without access to the relevant data or product information, especially when face-to-face with customers.

AI: proactive, predictive service

AI is one of the most talked about and transformational technologies disrupting multiple industries. From case classification and intelligent routing to forecasting resolution time and service capacity, it can bring game-changing opportunities for the manufacturing sector and its service models.

More than 53% of companies are using predictive analytics. By pulling on AI, manufacturers are able to offer a proactive, not reactive, service. The technology can anticipate faults before they even happen, flag issues to customer service teams or agents and resolve the issue before it evolves. For example, Salesforce’s Einstein AI layer can analyse an impending technical fault and compares it with previous work orders. The insight is used to recommend tools, parts and techniques to solve the problem based on past experiences.

These steps are being replicated across the industry. Once a customer experiences this level of predictive service, they will no longer accept anything less, emphasising the importance of keeping pace.

IoT: helping manufacturers address issues before they arise

In the UK, 68% of manufacturers expect companies to start providing internet-connected products and services by 2020, according to our State of Service report. The expectation is there, but manufacturers are moving with caution. Understandably so given the current macro-environment.

Yet, McKinsey predicts the IoT market to be worth upwards of $517bn by 2020, with industries such as manufacturing, transportation and utilities set to spend $40bn on IoT platforms in that period. This is a clear indication of the steady, but growing, influence IoT is having on manufacturers and their service offering.

IoT brings operational efficiency. For example, imagine your washing machine breaks down, connected sensors can determine where the issue is occurring and trigger a request to an engineer. In a similar fashion to AI, it can initiate a request to an engineer on their mobile device to respond to the repair or assign someone else to the job. It's about taking a preventative maintenance approach instead of putting the manufacturer or the customer at an expense to deal with unexpected repairs or replacements.

Modern technologies, like AI and IoT, are introducing new services to customers with ease and speed that wasn’t possible before. There is a direct correlation between the adoption of these technologies and customer expectations, and customers will no longer accept anything less.

Time is now

Connected technologies bring the service offering together. With pressure mounting and digital disruption a constant challenge (and opportunity) manufacturers must invest in their service offering to bring a personalised experience to meet customer expectations.

It's certainly a time of significant pressure and economic challenges. Industry boundaries are being redefined. For those who fail to adopt such models risk falling behind, and ultimately being disrupted. However, manufacturers who recognise these opportunities and adapt accordingly to change, will thrive in this new era.

Read More

Strategies for Upgrading PLC Hardware

The programmable logic controller (PLC) first came out in the late 1960s. It’s important to know when to  update old hardware and controllers with new technology updates and to ensure replacement parts are available in the event of an emergency. Buying replacement parts on the internet isn’t a reliable best practice.
Read More

Picking An Integration Partner: Four Steps to Success

Plant floor automation, data integration, and optimization of facilities processes are critical to overall business success in today’s global business environment. The focus on information, coupled with the introduction and implementation of Industrie 4.0, places an even greater emphasis on selecting the best partner to drive success within automation-focused projects. Knowing this, it is crucial to establish a relationship with a system integrator that understands your needs and offers the best solutions for your business.
Read More

Four Industrial Robot Implementation Challenges for Manufacturers

Implementing industrial robots in a manufacturing setting isn’t as simple as buying the robot and plugging it in. There are many different financial and logistical considerations to take into account before a robot can productively automate anything. While industrial robots may serve a wide variety of purposes, the challenges manufacturers face when implementing them are relatively similar.

Read More

Topics

see all

Signup