Achieving an ISO Certification is a lengthy and detailed process. A positive result is very important for a company, as well as the customers it services.
For Radwell International, there were certain key points that we recognised as major internal benefits to our company upon achieving ISO 9001: 2015 Certification.
These key points would apply to just about any organisation going through the process of ISO Certification:
- Enhance Continuous Improvement - ISO 9001: 2015 ensures that our Quality Management System (QMS) is with and aligned to Radwell’s quality objectives.
- Manage Risk - ISO 9001: 2015 has elevated the importance of risk-based approaches to change. Using a Plan-Do-Check-Act methodology will assist in identifying, managing, monitoring and reducing compliance risks to Radwell’s internal policies and procedures.
- Performance Measurement - Key Performance Indicators (KPIs) allow Radwell to target higher levels of innovation, employee expectations, superior performance and customer satisfaction.
- Credibility and Image - ISO 9001: 2015 is an internationally recognised standard. It is a viable and visible acknowledgment to competitive public sector companies that Radwell is committed to continuous quality improvement. This commitment will also appeal to our customers.
- A Culture of Continual Improvement - ISO 9001: 2015 lets every member of the Radwell family contribute to continual improvement by recognising and offering efficiencies that contribute to customer satisfaction, process improvement, problem resolution and cost efficient solutions that create a unique and measurable culture.
Learn more about Radwell International's ISO 9001:2015 Certification by visiting radwell.co.uk, call 01782 576800 or email UKSales@radwell.co.uk.