Rosie Crowther

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Industry 4.0 Will Have the Impact of the First Industrial Revolution, Squared

If you're wondering how Industry 4.0 will impact your organisation and other manufacturers across the globe, you're not alone. This new operational shift is changing things faster than most people realise, and if some futurists and experts are right, Industry 4.0 will lead to a sort of brave new world in manufacturing, unlike anything we've ever seen before. 

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Going Above and Beyond to Provide Exceptional Customer Service

Understanding customer service is an essential component to any organisation. Customer service aims to provide an exceptional service that meets or even exceeds customers' requirements, leaving them feeling valued and respected. Maintaining a positive reputation among customers will encourage a long-term relationship with your customers, increase customer loyalty, enhance repurchases and generate positive word-of-mouth.

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Everything You Need to Know About Installed Base Evaluation

Do you struggle with preventative maintenance? Are your machines over worked? Can your staff hit their targets? Would you say your manufacturing process lacks efficiency or has unnecessary downtime? Or do you worry about obsolescence management?

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Britain’s Heatwave: Don’t Let It Affect Your Machinery

The heatwave currently sweeping Britain is set to continue with temperatures forecast to hit 30C again this week. For UK businesses that rely on machinery for production, this prolonged period of hot weather is having a serious impact on their electrical components.

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